2021 Mercedes-Benz C-Class and S-Class recalled in Australia
Mercedes-Benz has recalled 688 examples of its 2021 C-Class and S-Class, citing a software fault.
The affected vehicles are stamped Model Year 2021.
The recall notice, lodged with the Department of Infrastructure, says: “Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated. In this case, the automatic and manual emergency call may not be available outside of the network coverage of certain providers.”
“If the eCall system is deactivated, in the event of an emergency it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically.
“As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed … This could increase the risk of death if a serious injury has occurred.”
| Date of recall notice | 17 February 2022 |
| Make | Mercedes-Benz |
| Model | C-Class and S-Class |
| Year | 2021 |
| Vehicles affected | 688 |
| VIN list | Click here to download the list of affected VIN numbers |
| Contact link | Click here to contact the manufacturer |
Drive has contaced a spokesperson for the marque in Australia for further information. This story will be updated when more details are available.
A full list of vehicle identification numbers for the 688 vehicles involved in the recall can be found here.
To have your vehicle checked, find your closest Mercedes-Benz dealership by clicking here.
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